Privacy Policy
ONLINE PRIVACY POLICY AGREEMENT
October 1, 2022
Pick Up Drop Offs ( PUDO) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect
and use personal information from those who visit our website or make use of our online facilities and services, and what we
will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with
Pick Up Drop Offs of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy
standards.
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with
the latest changes, we advise you to frequently visit this page. If at any point in time Pick Up Drop Offs decides to make use
of any personally identifiable information on file, in a manner vastly different from that which was stated when this information
was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to
whether to permit the use of their information in this separate manner.
This Policy applies to Pick Up Drop Offs, and it governs any and all data collection and usage by us. Through the use of
www.pickupdropoffs.com, you are therefore consenting to the data collection procedures expressed in this Policy.
Please note that this Policy does not govern the collection and use of information by companies that Pick Up Drop Offsdoes
not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to
review its privacy policy before providing the site with information. It is highly recommended and suggested that you review
the privacy policies and statements of any website you choose to use or frequent to better understand the way in which
websites garner, make use of and share the information collected.
Specifically, this Policy will inform you of the following
1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.
Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we
reserve the right not to register you as a user or provide you with any products or services. This website collects various
types of information, such as:
· Voluntarily provided information which may include your name, address, email address, billing and/or credit card
information etc. which may be used when you purchase products and/or services and to deliver the services you have
requested.
· Information automatically collected when visiting our website, which may include cookies, third party tracking
technologies and server logs.
In addition, Pick Up Drop Offs may have the occasion to collect non-personal anonymous demographic information, such as
age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address,
or type of operating system, which will assist us in providing and maintaining superior quality service.
Pick Up Drop Offsmay also deem it necessary, from time to time, to follow websites that our users may frequent to gleam
what types of services and products may be the most popular to customers or the general public.
Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of
surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose
for which it was requested, and any additional uses specifically provided for on this Policy.
Why We Collect Information and For How Long
We are collecting your data for several reasons:
· To better understand your needs and provide you with the services you have requested;
· To fulfill our legitimate interest in improving our services and products;
· To send you promotional emails containing information we think you may like when we have your consent to do so;
· To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
· To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be
determined based upon the following criteria: the length of time your personal information remains relevant; the length of time
it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within
which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or
associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such
information as stated in this Polic
Use of Information Collected
Pick Up Drop Offs does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third
parties.
Pick Up Drop Offs may collect and may make use of personal information to assist in the operation of our website and to
ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable
information as a means to keep you informed of other possible products and/or services that may be available to you from
www.pickupdropoffs.com
Pick Up Drop Offs may also be in contact with you with regards to completing surveys and/or research questionnaires related
to your opinion of current or potential future services that may be offered.
Pick Up Drop Offs may feel it necessary, from time to time, to contact you on behalf of our other external business partners
with regards to a potential new offer which may be of interest to you. If you consent or show interest in presented offers, then,
at that time, specific identifiable information, such as name, email address and/or telephone number, may be shared with the
third party.
Pick Up Drop Offs may find it beneficial to all our customers to share specific data with our trusted partners in an effort to
conduct statistical analysis, provide you with email and/or postal mail, deliver support and/or arrange for deliveries to be
made. Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those
services which you requested, and as such they are required, in accordance with this agreement, to maintain the strictest of
confidentiality with regards to all your information.
Pick Up Drop Offsuses various third-party social media features including but not limited to Facebook, Instagram, Truth
Social, and other interactive programs. These may collect your IP address and require cookies to work properly. These
services are governed by the privacy policies of the providers and are not within Pick Up Drop Offs’s control.
Disclosure of Information
Pick Up Drop Offs may not use or disclose the information provided by you except under the following circumstances:
· as necessary to provide services or products you have ordered;
· in other ways described in this Policy or to which you have otherwise consented;
· in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
· as required by law, or in response to a subpoena or search warrant;
· to outside auditors who have agreed to keep the information confidential;
· as necessary to enforce the Terms of Service;
· as necessary to maintain, safeguard and preserve all the rights and property of Pick Up Drop Offs
Non-Marketing Purposes
Pick Up Drop Offs greatly respects your privacy. We do maintain and reserve the right to contact you if needed for nonmarketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Pick Up Drop Offs products
and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.
Children under the age of 13
Pick Up Drop Offs’s website is not directed to, and does not knowingly collect personal identifiable information from, children
under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the
age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our
system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such
information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications from us by way of email or
newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to
support@pickupdropoffs.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific
website to unsubscribe or opt-out. Pick Up Drop Offs will continue to adhere to this Policy with respect to any personal
information previously collected.
Links to Other Websites
Our website does contain links to affiliate and other websites. Pick Up Drop Offs does not claim nor accept responsibility for
any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be
aware when they leave our website and to read the privacy statements of every website that collects personally identifiable
information. This Privacy Policy Agreement applies only and solely to the information collected by our website.
Notice to European Union Users
Pick Up Drop Offs’s operations are located primarily in the United States. If you provide information to us, the information will
be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy
became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal
data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are
certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and
use as described in this Policy.
Your Rights as a Data Subject
Under the regulations of the General Data Protection Regulation (“GDPR”) of the EU you have certain rights as a Data
Subject. These rights are as follows:
· The right to be informed: this means we must inform you of how we intend to use your personal data and we do this
through the terms of this Policy.
· The right of access: this means you have the right to request access to the data we hold about you and we must
respond to those requests within one month. You can do this by sending an email to houssaholdingsllc@gmail.com.
· The right to rectification: this means that if you believe some of the date, we hold is incorrect, you have the right to
have it corrected. You can do this by logging into your account with us, or by sending us an email with your request.
· The right to erasure: this means you can request that the information we hold be deleted, and we will comply unless
we have a compelling reason not to, in which case you will be informed of same. You can do this by sending an email
to houssaholdingsllc@gmail.com.
· The right to restrict processing: this means you can change your communication preferences or opt-out of certain
communications. You can do this by sending an email to support@pickupdropoffs.com.
· The right of data portability: this means you can obtain and use the data we hold for your own purposes without
explanation. If you wish to request a copy of your information, contact us at houssaholdingsllc@gmail.com.
· The right to object: this means you can file a formal objection with us regarding our use of your information with
regard to third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send an
email to houssaholdingsllc@gmail.com.
In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal
information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach and we will
contact you if your personal information is ever at risk. For more details regarding our security protections see the section
below or visit our website at www.pickupdropoffs.com.
Security
Pick Up Drop Offs takes precautions to protect your information. When you submit sensitive information via the website, your
information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that
information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar
and looking for “https” at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only
employees who need the information to perform a specific job (for example, billing or customer service) are granted access to
personally identifiable information. The computers and servers in which we store personally identifiable information are kept in
a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the
user’s personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and
confidence in the internet and website use by providing simple and secure access and communication of credit card and
personal information. In addition, Pick Up Drop Offs is a licensee of TRUSTe. The website is also secured by VeriSign.
Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If
you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your
continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you
agree and acceptance of such changes.
How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to
contact us at the following email, telephone number or mailing address.
Email: houssaholdingsllc@gmail.com
Telephone Number: 833247PUDO
Mailing Address:
Pick Up Drop Offs
PO Box 962
Farmington, Arkansas
72730
The data controller responsible for your personal information for the purposes of GDPR compliance is:
HOUSSA HOLDINGS LLC
houssaholdingsllc@gmail.com
4792872481
PO BOX 962, Farmington, AR, 72730
GDPR Disclosure:
If you answered “yes” to the question Does your website comply with the General Data Protection Regulation (“GDPR”)? then the Privacy Policy above
includes language that is meant to account for such compliance. Nevertheless, in order to be fully compliant with GDPR regulations your company must
fulfill other requirements such as: (i) doing an assessment of data processing activities to improve security; (ii) have a data processing agreement with any
third party vendors; (iii) appoint a data protection officer for the company to monitor GDPR compliance; (iv) designate a representative based in the EU
under certain circumstances; and (v) have a protocol in place to handle a potential data breach. For more details on how to make sure your company is
fully compliant with GDPR, please visit the official website at https://gdpr.eu. FormSwift and its subsidiaries are in no way responsible for determining
whether or not your company is in fact compliant with GDPR and takes no responsibility for the use you make of this Privacy Policy or for any potential
liability your company may face in relation to any GDPR compliance issues.
COPPA Compliance Disclosure:
This Privacy Policy presumes that your website is not directed at children under the age of 13 and does not knowingly collect personal identifiable information from them or allow others to do the same through your site. If this is not true for your website or online service and you do collect such information (or allow others to do so), please be aware that you must be compliant with all COPPA regulations and guidelines in order to avoid violations which could lead to law enforcement actions, including civil penalties.
In order to be fully compliant with COPPA your website or online service must fulfill other requirements such as: (i) posting a privacy policy which describes
not only your practices, but also the practices of any others collecting personal information on your site or service — for example, plug-ins or ad networks;
(ii) include a prominent link to your privacy policy anywhere you collect personal information from children; (iii) include a description of parental rights (e.g.
that you won’t require a child to disclose more information than is reasonably necessary, that they can review their child’s personal information, direct you
to delete it, and refuse to allow any further collection or use of the child’s information, and the procedures to exercise their rights); (iv) give parents “direct
notice” of your information practices before collecting information from their children; and (v) obtain the parents’ “verifiable consent” before collecting, using
or disclosing personal information from a child. For more information on the definition of these terms and how to make sure your website or online service
is fully compliant with COPPA please visit https://www.ftc.gov/tips-advice/business-center/guidance/childrens-online-privacy-protection-rule-six-step-compliance. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with COPPA and
takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any COPPA compliance
issues.
Privacy Policy
PUDO Rental may be referred to as “PUDO,” “we,” “us,” or “our” in this Privacy Notice.
PUDO may change portions of this Privacy Policy from time to time, so be sure to check back. If we make a change that significantly affects your rights, we will notify you by way of a prominent posting on our websites, email and/or postal mail prior to the change becoming effective.
PUDO Rental wants you to feel comfortable about giving us access to your personal information. Use this Privacy Policy to find out what happens to your personal information when you interact with RSR and what choices you have.
This Privacy Policy covers the personal information the PUDO companies collect, use and disclose through your use of our products and services either online or offline.
PUDO needs to collect personal information from you to rent a vehicle or provide our other services. We collect personal information when you give it to us, such as by telephone, fax, postal mail, email, at the counter, upon completion of an application or enrollment form, or through your use of one of PUDO’s website or mobile Apps or the use of our products and services.
Sometimes, we may combine your personal information with other information we received from other sources so we can provide you a more customized and hassle-free experience. We may obtain personal information about you from a third party, such as through a travel agent, an account program connected with your employer or association. Additionally, our affiliates and third parties may provide us with information about you.
We may also automatically collect technical information about your devices when you use our website and App. To learn about our online data collection, go to the Online Data section.
Any disputes regarding how we handle your personal information will be governed by the terms of your vehicle rental or the terms of use of our website or App, unless otherwise required by applicable law. This may include mandatory arbitration of disputes.
Renting a Vehicle
When you make a reservation, rent a vehicle, or join one of our programs, we collect personal information from you, such as:
• name
• email address
• home and/or business address
• telephone numbers at which we can reach you
• date of birth
• payment information such as your credit or debit card details (security code is obtained for transaction only – we do not keep it)
• information from driver’s license and/or other government-issued identification
• special discount codes, partner member numbers, association memberships (for discounts, special privileges, and points programs); and
• other information that may be required to rent you a vehicle and/or provide you with services.
We may also collect demographic information about you such as your age, gender, habits or preferences, where you rented the vehicle, were any special needs or equipment requested, whether you are part of a corporate or rewards program, where and when you returned the vehicle, customer service inquiries or complaints, payment arrangements, insurance preferences, gas consumption, mileage, accident history and other information related to the vehicle and your use of it. We use this information to administer your rental and also to better understand our customers and provide you with relevant offers.
Some vehicles come equipped with a global positioning system (GPS) or similar type tracking device that may also collect information about the vehicle. To learn about vehicle data we collect, scroll down to read about Vehicle Data.
When you purchase a gift certificate, we may collect the name and mailing address of the gift recipient in order to fulfill your order. We will only use this information for the specific reason for which it is provided. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact our customer service at the details below.
The information we collect is used to provide you with our great services (for example, renting a vehicle and providing discounts and offers) and for our business purposes (research and development of new products and services and enforcing our legal rights).
One more thing: when you call us (from any phone), we may record or monitor the call for quality control, training or similar purposes.
Vehicle Data
Some vehicles you rent from PUDO may be equipped with devices which allow us to send commands to and receive certain information from the vehicle, including geolocation data from a global positioning system (GPS). These devices are turned on all the time, even when other services or other media in the vehicle is turned off. PUDO and its partners may collect and process vehicle data about the vehicle itself, such as fuel level, odometer, speed, diagnostic and performance data, tire pressure, accident or damage data, and location and direction of travel data. We do not use this information to profile your driving behavior. This information assists us in providing our services (such as responding to unlocking door requests, remote start and stop and our unattended vehicle pick-up and return), software updates, product support, locating and responding to accidents, identifying reported lost, not returned, suspected of being stolen and stolen vehicles and as may be requested by law enforcement agencies. We may also use this information to determine certain fees to be charged in connection with our services.
This data also helps us understand vehicle-related behavior such as traffic patterns, fuel efficiency, vehicle usage, environmental impacts, and vehicle maintenance improvement. We may share vehicle data with third parties who assist us in providing and improving our services and with law enforcement agencies and others to protect our rights or to enforce the terms and conditions of our services. To learn about how we share the data we collect, scroll down to Information Sharing.
Online Data
When you download, visit and use our websites and/or Apps, PUDO automatically collects technical information. This section tells you more about what technical information we collect and why we collect it.
IP Addresses & other information collected automatically: We may collect your IP address when you visit our websites to help us diagnose problems with our main computers, for system administration, to report aggregated information to our business partners, and to audit the use of our website. We do not 4 normally link IP addresses to anything personally identifiable. In select circumstances, we may use IP addresses to help us identify you when we feel it is necessary to enforce compliance with our Website Terms of Use or to protect our service, site, users or others. We may also collect your browser type, Internet Service Provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/ or clickstream data to analyze trends in the aggregate and administer the site.
Cookies & other similar technologies: We use cookies, scripts, pixel tags, eTag’s, web beacons and other similar technologies to help us recognize you, remember your previous rentals, your travel preferences, etc., so you don’t have to tell us over and over again! This helps us make the website more convenient and efficient. We also use these technologies to track website usage trends and patterns, personalize features, and tailor advertisements to you and provide you with a personalized marketing experience. We share website usage information about visitors with selected third parties for the purpose of targeting our Internet advertisements on our websites and other websites that display our advertisements. You can control your cookies and other technology preferences by going to your browser settings and tools. To learn more about our interest-based online marketing programs, read the sections below on Online Advertising and Your Choices.
Mobile Analytics: When you download and use our Apps, we use mobile analytics software to help us better understand the functionality of our App on your mobile device. Our analytics may record how often you use the App, how you use the App, aggregated usage, performance data and where you downloaded the App from. We do not link the analytic information to any personal information you submit while using the App. Scroll down to read more about how we use information for research under Analytics.
Mobile GPS and Push Notifications: If you let us, we may collect location markers using the GPS in your device or WIFI routers. Knowing approximately where you are helps the App provide you with better service, such as finding the nearest PUDO locations. This also helps us send you push notifications or other communications based on your location (for example, nearby special offers) and for providing certain services such as arrival and return notifications, providing information about vehicle location, available upgrades, etc. We will only share this information with our mapping provider for the purpose of providing you with our services. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information. If you change your mind about sharing your location or receiving push notifications from the App, adjust the settings of your mobile device to turn off transmission of geolocation data or to stop transmission of push notifications at any time. Just remember if you do turn these features off, you will not receive information tailored to your location or special location-based offers.
Online Advertising
PUDO uses third parties to provide online or electronic ads on our behalf. These third parties use data about your visits to our websites and Apps usage to send you customized ads that may be of interest to you. This information is collected using cookies, scripts, pixel tags, eTag’s, web beacons and other similar technologies by PUDO and our third-party advertising partners. To learn more about our interest-based online marketing programs, read the sections above on Online Data.
Marketing
PUDO Rental sometimes also shares personal information with third parties to help us with our marketing and promotional projects, such as managing our social media pages, running contests, sweepstakes and other promotions, or sending marketing communications.
Don’t want to receive promotional and marketing emails and text messages from PUDO? No problem! You can withdraw your consent at any time. See Your Choices below to find out how.
Do you live in California? See Your California Privacy Rights to read about your rights to receive certain information about PUDO’s use and sharing of personal information for marketing purposes.
Social Media
You may be able to link your favorite social media profile such as, Facebook, Twitter, LinkedIn Google, Instagram and YouTube with your account. This can help personalize and streamline your PUDO experience. It’s optional, and you can link and unlink your account at any time.
If you do decide to link, PUDO may collect some of the following personal information from your social media profile: profile picture, gender, marital status, sexual preference, birthday; your list of friends (but we don’t collect information from their social media profile unless they’ve also linked their profile to their PUDO account); professional information such as your current and prior work history; and personal likes, activities and interest information.
We collect the above information to help us: customize offers and deals on our website; send you relevant email offers with special deals and discounts; send you relevant offers by mobile phone text messages; and update your profile information on our website.
Want to unlink your account from your social media profile? Log into each RSR account that you have linked, and then click “Unlink” next to the social media profile you want to unlink. We may discontinue this linking feature at any time.
Social Sharing
PUDO lets you share some PUDO online content on social media websites through hosted sharing links and icons. You should remember that sharing content and links through your social media profile may be viewed by the public, and that you are subject to that social media website’s privacy policy. We encourage you to read the privacy policies of any website you visit.
RSR does not track or store a record of those social media comments, sharing or other actions.
If you choose to participate in posting or sharing activities, you should remember that it may be viewed by the public via PUDO’s website, in PUDO feeds, APIs (application program interfaces) and may also be made available to other websites. As a result, your public activities may appear on third-party websites, blogs, or feeds. PUDO isn’t responsible for the information that may be shared publicly.
Other Social Media Features
Our websites may include social media features, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our website, and may set a cookie so that the Like button feature works properly! Social media features are governed by the privacy policies of the website providing the feature, not PUDO’s.
Analytics
We use analytic software, such as Google Analytics and others, to help us to better understand the functionality of our software on our websites and Apps on your device. This software may record information such as how often you use our App, which features you use or don’t use in the App, aggregated usage, performance data, and where the App was downloaded from. This information isn’t connected to you.
Want to learn about all the data and happenings when you visit our websites or use our Apps? Learn more under the Online Data section.
Children
PUDO’s websites, Apps and services are not for children under the age of 13. This includes any links to other websites that we provide for your convenience. We don’t knowingly collect personal information from children for any reason. If you think PUDO has received personal information of your child or another minor, please contact us as the information at the bottom of this Privacy Notice.
Information Sharing
PUDO may use and share your personal information and vehicle data to affiliated and non-affiliated organizations (partners, service providers, independent licensees, travel agents, your employer or organization, brokers, booking engines, credit card issuers, etc.), that help us:
make and confirm your rental reservation; • verify drivers licenses or other government identification; • verify safe driver criteria for qualified drivers; • provide our rewards program and update partner points and rewards; • verify eligibility to use designated account and discount codes; • process payments and refunds; • fraud check; • connect with your corporate and commercial accounts; • assist with navigation assistance or itinerary planning; • provide customer assistance; • handle debt collection; • resolve toll, traffic or parking violations; • processing any claims relating to accidents and/or injuries; • providing roadside assistance services; • to protect or defend the rights or well-being of us, our employees, customers or others; and • as otherwise needed to provide the services you have requested.
If you are renting with a corporate, membership or other similar commercial entity account, we may share personal information with the organization that manages the account for their own purposes. We recommend you review their privacy policy to learn more about their privacy practices.
We share personal information with government, regulatory and law enforcement agencies in the following circumstances:
To verify your driver’s license and ensure you meet our safe driver criteria; • as requested by these agencies if the disclosure is required or permitted by law; • to take action regarding illegal activities or violations of terms of service; • if we have a good faith belief that there is an emergency that poses a threat to the safety of you or another person; and • as otherwise required or permitted by law.
We may also transfer or assign your personal information to third parties as a result of, or in connection with a sale, merger, consolidation, change in control, transfer of assets, bankruptcy, reorganization, or liquidation.
We share your information with business and promotional partners to send you information about products and services you may like. If you decide you no longer want to receive promotional and marketing messages, read the next section – Your Choices – to find out how you can opt-out.
Your Choices
Want to opt out of receiving promotional and marketing emails and text messages from PUDO or our promotional partners? No problem! You can opt out in a few ways:
Log into your account and update your profile. • Click “unsubscribe” at the bottom of an email we sent you. Email us at support@pickupdropoffs.com
If you do opt out of receiving promotional and marketing messages, we can still contact you regarding our business relationship with you, such as account status and activity updates, survey requests after you rent from us, reservation confirmations or respond to your inquiries or complaints, and similar communications.
Want to close your account, stop doing business with RSR, or otherwise opt out of PUDO collecting, using or disclosing your personal information? We will be sorry to see you go. Please contact our customer service representatives.
Safeguards
The security of your personal information is important to us. We take reasonable steps to make sure your information is protected from unauthorized use, access, disclosure, alteration, destruction or loss. For more sensitive personal information, we use firewalls and encryption.
We do not ask for sensitive information, such as your credit card number, passcode, account number or pin number, in an e-mail, text or on a website not operated by PUDO or its affiliates. If you do receive a suspicious request, do not provide your information and report it by contacting one our customer service representatives below.
You are responsible for keeping your account passcode, membership numbers and pin numbers safe and secure. Don’t share those with anyone! If there is an unauthorized use or any other breach of security involving your information, you must notify us at the customer service contact information below as soon as possible! PUDO is not responsible or liable for any loss or damage if your account passcode, membership numbers and pin numbers are stolen or used inappropriately.
Storage and Retention
PUDO, just like our customers, are all over the world. PUDO stores your personal information in the United States. Sometimes, PUDO may need to transfer your information to locations outside the United States as part of our normal business operations, and the information may be subject to laws of other countries. If so, PUDO takes reasonable steps to ensure your information is treated and protected similarly as if it were in the United States. This Privacy Notice is intended to be governed by the laws of the State of California and meet the laws and requirements of the United States, which may not necessarily be consistent with the laws and regulations of the country where you live.
PUDO keeps your personal information for as long as you have an account with PUDO, or as needed to provide you our services. If you close your account or request to do so, we provide you our services, we may retain your information because we have legal, auditing or account obligations or it is in our archive system and cannot be separated from other information.
Your California Privacy Rights
Do you live in California? California Civil Code Section 1798.83 states that our California users have the right to receive specific information about how RSR discloses personal information to others for their marketing purposes, and what choices they have. To make such a request contact: support@pickupdropoffs.com
If you are a California resident under the age of 18 and you have publicly posted any information on our websites or our App, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. If you wish to make such a request, please send an email with a detailed description of the specific content or information to support@pickupdropoffs.com. Please be aware there may be circumstances in which the law does not require or allow removal even if requested.
Further, PUDO is required to alert you how our websites react to Do Not Track signals. Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Websites operated by PUDO do not currently change the way they operate based upon detection of a Do Not Track or similar signal.
Access and Correction
Want to know if PUDO has your personal information on file? Need to update your contact details or other information? Want PUDO to delete your personal information? You play an active role in helping PUDO keep your information up to date and accurate.
You can update some of your information by logging into your account and editing your profile, or you can contact our customer service at the details below for assistance in accessing, correcting or deleting your personal information. We will respond to your request within a reasonable time frame.
We may take steps to verify your identity before granting access to your information or making corrections or deletion. Sometimes, we may not be able to provide you access or make the corrections, and will let you know how you can challenge our decision. Sometimes, we may not be able to delete your information, as explained in the storage and Retention section above.
Contact
Want to talk to us email us at support@pickupdropoffs.com or call us at 1 833-247 PUDO or write us at PO Box 962 Farmington AR, 72730
