Career
JOB POSTINGS
PUDO is looking to immediately hire Customer Support Representative. in Northwest Arkansas. Customer Support Representative are responsible for answering phones, helping customers with product questions and responding promptly to customers and businesses inquiries. PUDO is shaping up to be the future of transportation technology and beyond. Our work is exciting and rewarding and consider a career opportunity and grow with us and put smiles on our customers while BEYOU with us. This position will report to the Customer Support Manager.
Your abilities and responsibilities.
Great Attitude,
Desire to learn meaning you’re highly motivated self-starter and you are receptive to feedback.
Email communication and assist with clerical/administrative duties as needed.
Ability to multi-task and prioritize inquiries.
Handle special projects requested by the Customer Support Manager.
Strong attention to details with strong communication skills with capacity of making independent decision.
Tech savvy and have passion for transportation and logistics Technologies.
Proven Customer Service experience need.
High School Diploma/GED required. We will train the best candidates with no experience.
Must be proficient in using Microsoft word and Excel.
Compensation is hourly ($45,000- $60,000)
Part time positions available.
Benefits for full-time (30 hrs/wk minimum) Health, Dental and Vision. Paid holidays and paid time off.
PUDO is looking to immediately hire Customer Support Manager in Northwest Arkansas. Customer Support Manager is responsible to lead the customer support Representative. This position is to bring your passion for people, customer service and operational excellence to PUDO brand. Apply your expertise to lead and influence a high performing team as Customer Support Manager of our rapidly growing company. This position reports to the CEO. (Reporting is subject to change).
Your abilities and responsibilities.
Proficient in MS office suite.
Supervise call center operations with impeccable customer service.
Recruit, Train and Retain top tier talent and manage employee relations.
Ability to multitask and prioritize inquiries.
Demonstrate experience reviewing operational metrics to analyze trends on issues reported and drive continuous improvement/efficiencies.
Provide hands on senior leadership and drive accountability through performance feedback.
Experience supervising personnel.
Bachelor’s degree required or 3 – 5 years’ experience in operation or management.
Takes an active role in activities that promote the good will of our company in the society.
Able to perform any other related duties as required or assigned.
Compensation is salary ($76,000- $160,000) Annual based performance bonus programs that includes annual performance. sales goals and profit sharing.
Benefits packages includes Health, dental, vision, paid holidays and paid time off.
PUDO is looking to immediately hire a field acquisition/sale associate. in Northwest Arkansas. Field Acquisition Specialist/sales associates are responsible for signing up drivers and businesses. Our field acquisition specialist is expected to be in the area either in Fayetteville, Rogers, Springdale, Bentonville and Bella vista area every day, pitching and signing up uber, Lyft, door dash and other rideshare or delivery drivers as well as signing up restaurant and grocery stores. This position will report to the Field Acquisition Manager.
Your abilities and responsibilities.
No experience needed.
Excellent communicator, Team player, detail-oriented and well organized.
Promote and help build and grow the PUDO brand everywhere you go.
High energy, problem solver with an exceptional work ethic.
Energetic, upbeat, Friendly, self-aware, honest and have integrity.
Compensation is hourly ($7.50/hr) + Commission + Equity and expected to make $80,000-$105,000/year.
Benefits for full-time (30 hrs/wk minimum) Health, dental and vision. paid holidays and paid time off. Part-time positions (20 hrs/wk maximum) are available depending on the demand and need in the field.
Have a valid driver’s license.
Enjoy the ability to work independently starting from home or office and traveling to various locations to help signup. drivers and host through outstanding customer service.
View problem and setbacks as opportunities for improvement and look forward to coming up with creative solutions.
Have a High School diploma/GED or higher (Associate Degree preferred)
Bilingual is a plus.
Duties are subject to change.
PUDO is looking to immediately hire a Field Acquisition Manager to lead nationwide operations one city at a time. This is opportunity is to lead operations across the country. This position will be responsible for the doers and users’ acquisition, retention, engagement and satisfaction of service. This position will report directly to the CEO.
Your abilities and responsibilities.
3-5 years experiences needed skills in transportation or logistics required.
Excellent communicator, Leader, detail-oriental, problem solver, exceptional work ethic. self-aware, honest and have integrity.
The desire to be a part of an organization to help challenge the status quo.
Create, Plan, staff and oversee the success of marketing and Acquisitions.
Hire, Train and help lead the field acquisition team.
Build relationships with city officials, business, venues, promoters, social media, social groups and student organizations etc.
Implement and execute a comprehensive plan for Partners, Businesses, Doers and Users.
Monitor every marketplace growth and ensure a successful result.
1 year experience event planning, organization creation or start up experience.
Ability to random hours at the beginning stages which may include evening, nights and weekends in relation to a particular event in order to showcase PUDO to possible end users.
View problem and setbacks as opportunities for improvement and look forward to coming up with creative solutions.
Compensation is salary base of $100000 – $150,000 + Annual based performance bonus programs that includes annual performance. sales goals and profit sharing.
Benefits packages includes Health, dental, vision, paid holidays and paid time off.
PUDO is looking to immediately hire an Operations / Logistics Associate. The Operations Logistics Associate is responsible for executing day to day operational tasks with special focus on management of logistics and inventory. This position will have basic understanding of transportation operations, warehousing, project management, and logistics best practices. This position report to the Operations / Logistics Manager. (Reporting is subject to change)
Your abilities and responsibilities
Great Attitude. Pays Attention to details.
Develop and / or enhance operations and logistics training programs.
Strong problem solving and project management skills.
Strong written and verbal communication skills are a must, with a demonstrated ability to effectively communicate complex matters, efficient and accurate matters.
Maintains customer service orientation by actively looking for ways to help customers, partners and co-workers.
Accurate data entry. Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency.
Understanding and following policies and procedures.
Ability to negotiate with vendors, business partners.
Operating in a fast pace and changing environment.
Excellent computer skills proficient using Microsoft Office suite and CRM tools.
Basic knowledge of business operations, preferably within Transportation and logistics or distribution
Travel may be required based on the need of the business.
Able to perform any other related duties as required or assigned.
Bachelor’s degree in business or related field (e.g., Supply chain management, operations management, Transportation
Compensation is salary ($54,000- $90,000) Annual based performance bonus programs that includes annual performance. sales goals and profit sharing.
Benefits packages includes Health, dental, vision, paid holidays and paid time off.
PUDO is looking to immediately hire an Operations / Logistics Managers to lead a nationwide operations one city at a time. This opportunity is to lead operations across the country. This position will be responsible for the last mile planning and execution of the delivery of all of our digital consumers and customers request and products while ensuring all deliveries are made on time and on budget. this position will report directly to the CEO or senior management. (Reporting is subject to change)
Your abilities and responsibilities.
Own the day to day, relationship with Logistics Services Provider (gig workers) on the critical metrics that measure the performance of agreed upon service standards.
The ability to drive continuous improvement and new innovations while reducing expense, improving quality, and increasing. speed is critical to this role.
Lead a team to partner with other departmental teams to build flex capacity solutions to meet and exceed consumer and customers’ demands.
Lead the implementation of logistics and transportation strategies/ system.
Maintain services, cost, and operational key performance indicators and dashboards.
Excellent interpersonal skills and experience making group presentations.
Experience working across all levels, from front line associates to senior levels leaders.
Experience working in a fast paced and team-based environment.
Recruit, Train and Retain top tier talent and manage employee relations.
Proven track record in direct support of transportation, transportation operations in a retail/businesses and use of projects management tools and methodologies.
Travel may be required based on the need of the business.
Able to perform any other related duties as required or assigned.
Bachelor’s degree in business or related field (e.g., Supply chain management, operations management, Transportation
Compensation is salary ($90,000- $115,000) Annual based performance bonus programs that includes annual performance. sales goals and profit sharing.
Benefits packages includes Health, dental, vision, paid holidays and paid time off.
PUDO is looking to immediately hire a safety security and Insurance Representative to lead a nationwide safety, security and insurance department for our product and services. This position is to supervise all security, safety and insurance affairs for our company across the country. This position will report to the Business Development Manager. (Reporting is subject to change)
Your abilities and responsibilities
Ability to handle stressful situations professionally.
Ability to communicate both professionally and effectively with all levels of management and cross-functional teams.
Develop training aids such as manuals and handbooks for the company.
Organize, develop, or source training programs to meet specific training needs based on each situation that may arise.
Monitor and renew all county, state and federal permits.
Must be quality and process driven every day.
Develop technology platforms and to create an integrated common operating picture for the business to provide global situational awareness.
Supervise accident investigation/case management.
Assist with company safety policies and procedural updates.
Assist security operations with security systems technology integration, design, and implementation.
Obtain quotes from multiple companies, process insurance renewals, endorsements,
Monitor consumer security and emergency action planning.
Manage safety huddles, safety committees and compliance.
Recruit, Train and Retain top tier talent and manage employee relations.
Travel may be required based on the need of the business.
Able to perform any other related duties as required or assigned.
College degree in business or related field (e.g., Supply chain management, operations management, Transportation, Quality, Insurance or security experience)
Compensation is salary ($80,000- $155,000) Annual based performance bonus programs that includes annual performance. sales goals and profit sharing.
Benefits packages includes Health, dental, vision, paid holidays and paid time off.
PUDO is looking to immediately hire a Business Development Manager to play a significant role in securing new business opportunities and positioning the company for growth. This role will oversee the implementation of business objectives, including sales, marketing, products and services, and market development activities. This position reports to the senior management/Administration. (Reporting is subject to change)
Your abilities and responsibilities.
Collaborate with the operations team and acquisition team to meet requirements such as sales numbers and profit goals.
Communicate project attributes and critical risks to the management team in support of investment decision making.
Flexibility and the ability to multitask, work within an ambiguous, fast-moving environment while also driving towards clarity and solutions.
Manage the creation of new sales tools and materials.
Exceptional relationship management
Advanced knowledge of company products, markets and technology
Proactive, detail oriented, and committed to achieving tangible results in a fast-paced environment.
Experienced in developing and implementing strategic processes to increase team efficiencies.
Demonstrable experience in developing clients from standing start to onboarding.
Attending business meetings, trade shows
Support, Communicate, reinforce and defend the mission, values and culture of the organization.
Make presentations on company portfolio of products and services.
Work Closely with other departments and / or functions.
Assist in the development of the planning, designs and implementing of business plans, such as, capture plans, proposal activities,
Recruit, Train and Retain top tier talent and manage employee relations.
Travel may be required based on the need of the business.
Able to perform any other related duties as required or assigned.
Master’s degree in business or related field, (e.g., Business management, Transportation and Logistics, Program Management, Engineering, Manufacturing etc,)
Compensation is salary ($120,000- $179,000) Annual based performance bonus programs that includes annual performance. sales goals and profit sharing.
Benefits packages includes Health, dental, vision, paid holidays and paid time off.
PUDO is currently seeking an Accounting Associate to join out Finance Department and working closely with the accounting manager. This role is responsible for preparing daily, weekly, monthly, quarterly financial reports/ statements. This position will report and interact with the Accounting Manager, the Business Development Manager and the Operation teams. (Reporting is subject to change)
Your abilities and responsibilities.
Demonstrate consistency in values, principles and work ethics.
Ensure that all account reconciliation is completed in a timely and accurate manner.
Excellent verbal and written communication skills.
Manage daily/monthly accounting processes supporting PUDO best practices.
Responsible for gig worker pay out, account receivable, account payable, invoicing and tracking reimbursable projects and consumers.
Willingness to take on new challenges, responsibilities, and assignments.
Prepare forecast and annual budget.
Perform clerical duties including opening, sorting, and distributing correspondence, scanning, photocopying, faxing mail, and email.
Preparation of periodic financial statements and management reporting.
Work with operational team and Business Development Manager to maintain accurate data for products and services.
Travel may be required based on the need of the business.
Participate in seminars and other training, as approved by the manager, for knowledge and skill development.
Able to perform any other related duties as required or assigned.
Bachelor’s degree in accounting or related field, (e.g., finance, bookkeeping, CPA experience is a plus,)
Compensation is salary ($50,000- $79,000) Annual based performance bonus programs that includes annual performance. sales goals and profit sharing.
Benefits packages includes Health, dental, vision, paid holidays and paid time off.
PUDO is currently. seeking an Accounting Manager that will bring an operations and technical accounting background to drive results. This position will manage a set of accounting activities to ensure compliance with generally accepted accounting principles, analyze, reconcile accounts, corporate policies, controls, external audits, budgets and supervise staff. This position reports to the upper management/ Administration. (Reporting is subject to change)
Your abilities and responsibilities
Managing and overseeing the daily operations of the accounting department
Stay up to date with the company’s rules, regulations, and policies.
Evaluating, developing, and improving department controls, systems and procedures that increase accuracy and efficiency.
As needed, maintain accurate and complete financial records and participate in audits or reconciliations.
Monitor and record payroll and independent contractor activity withing general ledger.
Maintain and publish financial statement each month.
Proficient in Microsoft Excel and familiar with Google suite applications (Docs, Sheets, Slides.)
Good business acumen,
Excellent attention to detail, Analytical mindset
Recruit, Train and Retain top tier talent and manage employee relations.
Travel may be required based on the need of the business.
Able to perform any other related duties as required or assigned.
Master’s degree in business or related field, (e.g., Accounting, Finance, Business Administration etc.,)
Compensation is salary ($80,000- $120,000) Annual based performance bonus programs that includes annual performance. sales goals and profit sharing.
Benefits packages includes Health, dental, vision, paid holidays and paid time off.
PUDO is currently seeking. a software engineer that will connect our consumers and gig worker to what’s important in their lives through our friendly, reliable, and low-cost services. This Software Engineer will be in charge of the functionality and the development for PickUpDropOffs.com, PUDO mobile Apps (iOS, android, and mWed) and third-party providers. This position has the opportunity to mentor, learn and grow in their expertise each day to build the next generation technologies that will take PUDO the next level. This position will report and collaborate with ALL other department including upper management.
Your abilities and responsibilities.
Ability to lead ideating, presentations, mentoring and group thinking sessions.
Advanced experience in designing, writing program code, testing, documenting and implementing functionality with technically sound, and well-integrated application systems in accordance with customer requirements, organizational methodologies, and standards.
Identifies and prevent production problems and implement immediate resolution efforts across technology areas.
Advance knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience.
Prepares and installs solutions by determining and designing system specifications, standards and programming.
Mobile applications deployment, updating, maintaining cloud base VMware and management experience.
Experience with mobile point of sale deployments and PCI compliance requirements are a plus.
Supports continuous improvement by investigating alternatives and new technologies.
Evaluates strategies and make recommendations on changes and improvements.
Consults with other team members and implement solutions in line with the department’s visions.
Can work as a full stack engineer for all the components involved from front end to backend.
Recruit, Train and Retain top tier talent and manage employee relations.
Travel may be required based on the need of the business.
Able to perform any other related duties as required or assigned.
College degree in Engineering or related field, (e.g., Computer Engineering, Computer Science, IT, or formal training experience. etc,)
Compensation is salary ($90,000- $169,000) Annual based performance bonus programs that includes annual performance. sales goals and profit sharing.
Benefits packages includes Health, dental, vision, paid holidays and paid time off.
Experience with all phases of app development – from prototyping to publishing to the App Store or Google Play.
PUDO is looking for an Administrative Assistant / Social Media Manager with experience in digital marketing or product and content development to join our company. This position will be responsible for all the social media presence strategy and content development as well as all administrative duties for the Company.
This position will work alongside with the senior management team and directly oversees product and technology communications such as (Facebook, Instagram, YouTube, Twitter, Pinterest, Reels, Stories etc.)
Your abilities and responsibilities.
Answer and direct phones calls
Organize and schedule appointment.
Plan meetings and take detailed notes and minutes.
Book Travels arrangements
Updates and maintains office/company policies and procedures.
Set up video calls and meetings.
Provide general support to visitors.
Order office supplies and research new deals and suppliers
Execute and maintain all of our social media post. designing and printing of marketing materials and Advertisement
Develop, Implement, and manage our social media strategy across multiple brands. this is a hands-on role.
Plan, create, publish, and share new content (Including original text, images, and videos) on a regular basis that builds meaningful customer connections, increases brand awareness, encourage community members to engage with the brand and generate leads.
Collaborates with sales and marketing teams to develop social media campaigns.
Set up and optimizes company pages within each platform to increase the visibility of company’s social media content.
Stay up to date with the latest social media best practices and technologies.
Monitor reach and customer engagement and suggest content optimization.
Create editorial calendars and syndications schedules.
Bolster our network by interacting with industry professionals and influencers via social media.
Ensure content is informative and appealing.
Experience with MailChimp or similar newsletters platform, preferred.
Branding experience
Manage, coach and mentor team members, sharing your knowledge and experience.
Proficiency in software programs including Adobe Creative Cloud applications and Microsoft Office or Mac OS is required.
Travel may be required based on the need of the business.
Able to perform any other related duties as required or assigned.
Bachelor’s degree in business or related field (e.g., communication, social media, Graphic Design, Editing, Photo and Videography or job-related experience.)
Compensation is salary ($54,000- $110,000) Annual based performance bonus programs that includes annual performance. sales goals and profit sharing.
Benefits packages includes Health, dental, vision, paid holidays and paid time off.
PUDO is looking for an HR specialist/ Personal Assistant to oversee the HR Operations. This position will help support the Administrator with the day-to-day hiring process while focusing HR information system, Reporting and onboarding of new hires. In addition to the administration duties this person will work on special projects with the Administrator/CEO.
Your abilities and responsibilities.
Handles and manages the full cycle recruitment process, including job postings, sourcing and screening candidates or resumes, conducting interviews and reference checks, initiating background checks, tracking vacation, sick time, leave of absences, benefits etc.
Conduct all new hire onboarding, training processes. continuous learning and development programs.
Communicates with the team to understand the needs of each position.
Extensive knowledge and experience in full cycle recruiting.
Handles internal inquiries, complaints, injuries, and workers compensation.
Familiar with G suite and Mac OS.
Work under limited supervision/guidance.
Office Administrative or secretarial experience.
Shows a deep commitment to the role and the company.
Conscientious, Attention to detail, Finishes duties mindfully, effectively and promptly.
Updating payroll information for new hires, promotions, transfers, or terminations.
Reviews the computation of pay and ensures the company payroll policies are in compliance or accordance with the government regulations.
Prepares reports that are necessary to carry out the functions of each department and company. (Background checks, E-verify, Benefits, etc.)
Prepares periodic reports for management, as necessary or requested.
Complies with all existing governmental and labor legal and governmental reporting requirements.
Travel may be required based on the need of the business.
Able to perform any other related duties as required or assigned.
High School diploma, bachelor’s degree or at least 3 years in human resources experience (e.g. Communication, business administration. etc)
Compensation is salary ($44,000- $75,000) Annual based performance bonus programs that includes annual performance. sales goals and profit sharing.
Benefits packages includes Health, dental, vision, paid holidays and paid time off.
PUDO is looking for an intern, part time or full-time associate to join our team. This position is involved in all aspects of the software development lifecycle including technical design, implementation, testing, updates, deployment and support of cutting-edge applications of a Team project working under the supervision of the upper management team. If you are interested and love to code and looking for an opportunity to learn, an opportunity to advance and an opportunity to be part of something great and special then PUDO is the place for you.
Your abilities and responsibilities.
Assist in development and validation of web applications.
Basic understanding of publishing an application on the Google Play Store and Apple Store
Develop, Test cases, configure security, debug code, and document customizations.
Aptitude for becoming proficient in a variety of programming languages and tools.
Assist and Support Third party clients.
Top notch teamwork and communication skills
Design and develop software applications for new products or enhancements of existing products.
Build, Test, Update, Deploy and support phases.
Ability to jump between frontend and backend work.
Have hands on designs and development of software applications/systems.
Knowledge on fundamentals of HTML, CSS, JavaScript, SQL Server, web services with JSON and REST, Android SDK, jQuery, SOAP/XML is a plus.
Travel may be required based on the need of the business.
Able to perform any other related duties as required or assigned.
Bachelor’s degree in IT or related field (e.g., Computer Science, Engineering, MIS or related technical skills)
Compensation is salary ($45,000- $120,000) Annual based performance bonus programs that includes annual performance. sales goals and profit sharing.
Benefits packages includes Health, dental, vision, paid holidays and paid time off.
PUDO is inviting currently enrolled in a university degree program (at the undergraduate level or graduate level) with an interest in entering the workforce with access to a variety of tasks and departments.
Qualifications
Pursuing a diploma or degree in Business, Marketing, Supply Chain Management, Computer Science, Engineering (computer, software, hardware, mechanical, systems) IT, MIS, Data Science, Operations. etc.)
Highly motivated with a learning mindset and an ability to ramp quickly.
Strong problem solver, detail-oriented with analytical skills
Strong interpersonal and communication skills that will make you a great collaborator on a global team.
A cumulative minimum GPA of 2.7.
Willing to work flexible hours.
Responsibilities.
Opportunity to interact with leaders, and other interns and network at professional development and social events.
Testing of new products and services.
Enhancing inventory management controls or working with teams that support our customers daily.
Gain exposure and understanding of basic transportation management principles.
Work requires developing and maintaining excellent customer relationships to maximize business potential.
Under close supervision, the position will assist with customers on providing transportation/logistics services.
Benefits
10–12-week, full time, paid, development internship.
Transition into a job
PUDO may also award a scholarship in the amount of $5,000 paid through your school and receive free services for a month., contingent on acceptance of a second internship offer.
join our team
Our mission is to drive GIG job forward by creating economic empowerment for everyone that wants to control their time,finances and future!
We are PUDO! Come join us and let’s do something great for everyone! We believe in each other at PUDO!
